Below are our referrer resources, including online image and report access*, referral forms and recent turn-around-times.
Bunbury Medical Imaging (BMI) complies with The Privacy Act 1988 requirements to inform patients of their rights in relating to the collection, use and disclosure of their personal information.
In order for BMI to provide a quality diagnostic imaging service, it is necessary for us to collect patient information and sometimes disclose this information to relevant medical and allied personnel.
Such necessary information may include:
· Referral/procedural details;
· Contact details;
· Medicare/health fund details;
· Workers compensation, employment, accident information;
· Medical history;
· Radiological history;
· Family medical history;
· Genetic information;
· Billing/account details.
This information will usually be collected directly from the patient, however on occasions BMI may need to obtain this information from other sources, including:
· Other medical practitioners or practices;
· Other health care providers;
· Hospitals, screening/day surgery units.
BMI practice staff and medical practitioners may participate in the collection of this information. In emergency situations BMI may need to collect personal information from relatives or other sources where BMI are unable to obtain the patient’s consent.
BMI practice staff will use and disclose patient information for purposes such as:
· Providing results to relevant practitioners;
· Advice on treatment options;
· Referral to another medical practitioner or health care provider;
· Referral to a hospital for treatment and/or advice;
· Sending off specimens for analysis;
· Account keeping, billing purposes and recovery of monies;
· The management of BMI’s practice;
· Quality assurance, practice accreditation, research and complaint handling;
· To meet BMI’s obligations of notification to BMI’s medical defence organisations or insurers;
· To prevent or lessen a serious threat to an individual’s life, health or safety;
· Where legally required to do so, such as producing records to court, producing records to Medicare for audit purposes or the notification of diagnosis of certain communicable diseases.
Access to medical records, which includes reports and images, is provided to the referring medical practitioner in the course of patient care. On occasions, the referring medical practitioner may request that the patient’s medical records be made available to another medical practitioner for the purposes of second opinion or further management. In addition, the referring medical practitioner may request that a patient’s images and reports are made available to another radiology provider to provide a further opinion, or comparison/correlation with subsequent imaging.
All access to BMI patient data provided to other clinicians, facilities or imaging providers is lodged. This access is provided based on consent obtained from the referring doctor or clinicians personally involved in the patient’s care.
Delivery of imaging data electronically: BMI uses secured internet based technology to deliver images and reports to the referring doctor. All of these transfers are logged.
Delivery of films: BMI maintains confidentiality and care in delivery of patient films. Delivery may be provided by BMI staff, commercial couriers, taxis or registered post. It these methods are unacceptable to the patient, then the patient must collect their own films.
Maintenance personnel: For operational purposes it is necessary to allow maintenance personnel access to BMI premises. However, only authorized personnel are allowed access to records.
Contact details: It is sometimes necessary when contact a patient, to have to leave a message stating where we are calling from. The patient is to advice BMI staff immediately if this is not wanted, and provide alternate contact details.
If you have any questions or complaints about how Bunbury Medical Imaging have handled your personal information, please email full details to firstname.lastname@example.org.
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